We offer FREE SHIPPING within Hong Kong until March 31st 2022!
Due to Covid, door-to-door service is suspended. Orders must be picked up at your nearest SF Express station. Furniture and next day delivery excluded.

 

We are happy to deliver anywhere within Hong Kong, Australia and Singapore.

For orders outside Hong Kong and Singapore, please send us your wish list and we will get back to you. E-mail your wishlist to sales@inside.com.hk.

Delivery charges vary depending on the type of products ordered and the service you select and cannot be refunded. 

See the table below for the shipping charges and delivery times:

Standard shipping - Delivery within 5-7 working daysSelected items only.​

 Delivery Service - Hong Kong

Price 

Click & collect - Store pick up
Stores location here

FREE
SMALL ITEMS - Next Day Delivery - Order by 3pm to receive next working day to Hong Kong island only HK$150.00
SMALL ITEMS - Standard shipping - Delivery within 5 working days
$0.00 – $1499.99
HK$60.00
SMALL ITEMS - Free standard shipping (min. order HK$1500) - Delivery within 5 working days
$1500.00 and up
FREE
FURNITURE - Next Day Delivery - Order by 3pm to receive next working day to HK island, Kowloon, any Pier HK$450.00
FURNITURE - Standard shipping to HK island, Kowloon, any Pier - Delivery within 5 working days
$2,000.00 and up
HK$300.00
FURNITURE - Standard shipping to New Territories, Tung Chung, Ma Wan, Discovery Bay - Delivery within 5 working days
$2,000.00 and up
HK$500.00

Delivery Service - Singapore

Price

Standard shipping with tracking
Selected items only.

SG$35.00

Delivery Service - Australia

Price

Standard shipping with tracking
Selected items only.

AU$45.00

 

Furniture items include: Bed, Headboard, Cabinets, Chest of Drawers, coffee Tables, Side Table, Console, Dining tables, Office Desks, Shelves, Sofas, Chairs, Stool, Table lamps, Floor lamps, Rugs, Mirrors, Wall art, Laundry box,Umbrellas.

Please note: A HK$100 per floor surcharge will be added if there is no elevator or the product doesn’t fit inside the elevator.

The expected delivery times are estimates only. INSIDE will not be liable to you for any loss or damage. 

If there is no one at the delivery address to receive the Product, the Product will be returned to the INSIDE warehouse. 

Orders placed within Hong Kong or goods shipped to a Hong Kong residence are subject to the Hong Kong GST. Orders placed outside Hong Kong may be subject to the relevant taxes and duties applicable to the jurisdiction from which the order was placed.

 

Return & Exchange Policy

We hope that you're happy with your purchase at INSIDE. However, if you are not 100% satisfied with your purchase, you may return any item in its original, unused condition for exchange within 7 working days from receipt of goods.

Returns will be exchanged for credit note valid for 6 months. You may use the credit note in store or online at inside.com.hk

Sales items
Only regular priced may be refunded. Unfortunately, sale items cannot be refunded.

How to Return: 

1. Request a Return ID number by emailing sales@inside.com.hk. Or, call INSIDE Customer Services a Mon-Fri between 10.00AM to 5.30PM (HKT) on: +852 2873 1795. We will confirm the return request by email. 

2. Please include your "proof of purchase". This may be your invoice, bank statement, order confirmation from INSIDE, or delivery note.

3. Return the goods within 7 days to: 

11/F, Unit A, Victory Factory Building,
16 Wong Chuk Hang Road,
Hong Kong
Tel:+852 2873 1795


Please note:

  • All products must be returned in its original, unused condition, with all packaging intact within 7 days.
  • You are responsible for the cost of returning the goods.
  • The goods are your responsibility until they reach us and we have issued the credit note.
  • If you are exchanging an item, products can only be exchanged once.
  • Exchange will not be accepted on items in any way used, unprofessionally, cleaned & damaged or altered. INSIDE reserves the right to determine the above mentioned conditions.